Our Print Solutions Commitment

Commitment to Excellence: Our 5-Point Copier & Printer Promise

Blue Technologies stands behind every copier and printer we provide with a clear, written guarantee. Our Commitment to Excellence ensures your equipment is protected, your service is responsive, and your business stays productive.

1. Product Performance Commitment

Reliable Performance. Guaranteed.

Your copier or printer should perform exactly as promised. If it doesn’t, we’ll make it right.

Blue Technologies guarantees equipment reliability and copy quality for up to 7 years or 7 million copies.*

Our Promise to You

  • Equipment performance that meets your expectations
  • Loaner equipment provided at no charge if repairs must be completed off-site
  • Replacement with a new device of equal or greater capability if your equipment cannot be restored to like-new performance
  • A renewed reliability commitment when replacement equipment is provided

When you invest in technology from Blue Technologies, you can do so with complete confidence.

2. Service Commitment

Fast Response. Fixed Right the First Time.

Downtime costs money. That’s why our service team is built around speed, expertise, and accountability.

We guarantee a response time of less than five hours on emergency service calls.

If we fail to meet that commitment, you’ll receive a 10% credit on your next Blue Technologies service invoice.

What Makes Our Service Different?

  • Factory-certified technicians
  • Genuine manufacturer-approved parts
  • Advanced dispatch and service management systems
  • First-call resolution focus
  • Maximum uptime and productivity

Our goal is simple: keep your business running without interruption.

3. Supply Commitment

Genuine Supplies. Consistent Results.

The quality of your equipment depends on the quality of the supplies used to support it.

That’s why Blue Technologies uses only genuine manufacturer-authorized supplies and replacement parts.

Our Promise

  • Factory-authorized toner, parts, and consumables
  • Competitive pricing
  • Reliable inventory availability
  • Fast delivery when you need it

By using only approved supplies, we help extend equipment life, improve reliability, and maintain optimal print quality.

4. Acquisition Commitment

Technology That Grows with Your Business.

Business needs change. Technology evolves. Your equipment strategy should be flexible enough to adapt.

Blue Technologies offers upgrade-friendly acquisition and leasing programs designed to keep your organization current without unnecessary penalties or complications.

Our Promise

  • Flexible leasing options
  • Technology refresh opportunities
  • Equipment upgrades as business needs evolve
  • No-hassle transition process

Whether you’re growing, expanding locations, or adopting new technologies, we’ll help ensure your office technology keeps pace.

5. Complete Satisfaction Commitment

One Call. One Person. Complete Accountability.

A satisfied customer is good.

A completely satisfied customer is loyal.

That’s why Blue Technologies provides a dedicated Customer Satisfaction Representative to help resolve questions and concerns quickly and efficiently.

We Guarantee

  • One point of contact
  • Assistance with service, billing, leasing, supplies, and deliveries
  • Expert answers and support
  • Response within three hours

We are committed to delivering an ownership experience that is unmatched in our industry.

Why Businesses Choose Blue Technologies

As a locally owned company, our employees live and work in the same communities we serve. We are personally invested in your success and accountable for every promise we make.

Our Commitment to Excellence guarantees more than the performance of your technology, it guarantees the performance of our people.

That’s the Blue Technologies Difference.

Reliability. Accountability.
Complete Customer
Satisfaction. Guaranteed.

Contact Blue Technologies today to learn how our Commitment to Excellence protects your business and your technology investment.

* Continuous subscriptions to Blue Technologies’ service and supply program required. MFP doing less than 50 pages per minute are covered for 7-years or 2 million copies (whichever comes first). MFP doing 50 to 70 pages per minute are covered for 7-years or 4 million copies (whichever comes first). Black and white MFP’s at speeds of 70-90ppm will be guaranteed for 7 years or 7 million copies (whichever comes first). Production black & white equipment at speeds greater than 90 ppm and color equipment at speeds of 65ppm or greater will be guaranteed for the lease term.