Job description:
Blue Technologies, Inc., a $50M locally-headquartered technology provider who is looking to aggressively grow to $100M, seeks a high-level and well-rounded Technical Account Manager (TAM) to join our award-winning team.
Your responsibility as a TAM is to create a post-sale relationship with our current clients and manage the account. This includes, but not limited to, post sales calls, solution migration/client on-boarding, conducting regular business reviews and further sales into the account to broaden the existing relationship.
Reporting to the Sales Manager, the TAM will be held accountable for the following:
- Retain and expand services in our current account base by facilitating meetings and initiative discussion sessions with current clients
- Conduct periodic business reviews at the highest technical level within an organization
- Respond to technical concerns and problems, ensuring smooth implementation and launch
- Communicating and managing project work, open tickets, etc
- Build and maintain long lasting client relationships
- Assist with negotiating contracts and agreements that maximize profit
- Develop trusted advisor relationships with your assigned accounts
- Properly identify client needs for appropriate technology solutions
Qualifications
- Minimum 2 – 5 years of experience with IT application delivery, IT managed services, IT sales experience, or management in a technical field
- Outstanding verbal and written skills
- Great customer service
- Detail oriented project management skills and organizations skills
- Experience with cybersecurity, Microsoft Office, and Servers, Networking infrastructure (firewalls/routers/switches), IT Security Best Practices,
- Compassionate listener focused on solutions
- A team player with high level of dedication and spirit of cooperation
- Excellent verbal and written communication skills
- Ability to negotiate, influence and persuade
- Self-motivated with the ability to work with little or no supervision
Blue Technologies provides a competitive base salary with variable compensation based on experience level.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Pay: $60,000.00 – $70,000.00 per year
Work Location: In person
